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Bezler, Teresa, Moneta, Giovanni B. and Pheiffer, Gary (2019) Development and validation of the work environment complexity scale for leaders. Journal of Organizational Change Management, 32 (2). pp. 296-308. ISSN 0953-4814
Purpose – To develop and validate a Work Environment Complexity (WEC) scale for leaders.
Design/methodology/approach – Both cross-sectional and longitudinal data, gathered in the course of major organizational restructuring, using samples from employees (n=305) and leaders (n=120) in two health care organizations.
Findings – The research developed and validated a scale of WEC for leaders with two factors: (1) Frequent Change and Events, and (2) Uncertain Work Demands. Comparisons between samples suggest diverging employee and leadership representations of WEC.
Practical implications – Being the first scale to measure the comprehensive construct of Work Environment Complexity, a foundation is laid to measure the amount of complexity in a leader’s work and the functioning of leaders with regards to WEC.
Originality/value – This paper contributes to leadership research and practice by clarifying the construct of Work Environment Complexity for leaders empirically and validating a bidimensional scale of WEC.
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