Development and validation of the work environment complexity scale for leaders

Bezler, Teresa, Moneta, Giovanni B. and Pheiffer, Gary (2019) Development and validation of the work environment complexity scale for leaders. Journal of Organizational Change Management, 32 (2). pp. 296-308. ISSN 0953-4814


Purpose – To develop and validate a Work Environment Complexity (WEC) scale for leaders.
Design/methodology/approach – Both cross-sectional and longitudinal data, gathered in the course of major organizational restructuring, using samples from employees (n=305) and leaders (n=120) in two health care organizations.
Findings – The research developed and validated a scale of WEC for leaders with two factors: (1) Frequent Change and Events, and (2) Uncertain Work Demands. Comparisons between samples suggest diverging employee and leadership representations of WEC.
Practical implications – Being the first scale to measure the comprehensive construct of Work Environment Complexity, a foundation is laid to measure the amount of complexity in a leader’s work and the functioning of leaders with regards to WEC.
Originality/value – This paper contributes to leadership research and practice by clarifying the construct of Work Environment Complexity for leaders empirically and validating a bidimensional scale of WEC.

[A68] JOCM 2019 AAM.pdf - Accepted Version

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