An unexpected indicator of success: complaints from perpetrators of domestic abuse. Safe & Together London Partnership evaluation briefing three

Garner, Maria and Kelly, Liz (2025) An unexpected indicator of success: complaints from perpetrators of domestic abuse. Safe & Together London Partnership evaluation briefing three. Working Paper. Child and Woman Abuse Studies Unit, London Metropolitan University, London (UK).

Abstract

This briefing has been produced as part of Year 3 evaluation of the Safe & Together (S&T) London Partnership project, which seeks to transform responses to domestic abuse in children's social care in six London Boroughs. It reflects on the noticeable increase in complaints from perpetrators in the boroughs with the longest engagement with S&T. To explore this, we convened a cross borough action learning set of complaints staff and draw on other evaluation data in relation to the impacts of complaints on front line staff, emerging good practice and how boroughs can fortify and scaffold both systems change and staff confidence

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