The psychological contract pyramid model: insights from empirical study in the UK Academia

Rysbekova, Gulzhan (2025) The psychological contract pyramid model: insights from empirical study in the UK Academia. In: BAM Conference 2025, 1-5 September 2025, University of Kent. (In Press)

Abstract

Abstract: This study explores the interplay between different types of psychological contracts (PCs) - ideological, relational, and transactional - using empirical evidence from 30 interviews with UK academics. Findings reveal that PCs function as a hierarchical and interdependent system, where fulfilment at higher levels strengthens the entire structure, while breaches lead to a regression toward transactional relationships. The study introduces a novel visual model, drawing parallels with Maslow’s hierarchy, to conceptualise this dynamic. By recognising the interconnected nature of PCs, organisations can develop holistic strategies that foster trust, alignment, and value-driven engagement. This perspective enhances theoretical understanding while offering practical insights for managing employment relationships for more sustainable workplaces in an era of technological and societal change.

Keywords: Psychological Contract Pyramid Model; Sustainable Human Resource Management (HRM); Employment Relationship Strategies; Transactional, Relational, and Ideological Contracts; Employee Engagement and Trust; Strategic People Management; Value-Driven Organisational Alignment; Resilient and Sustainable Workplaces

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