Dudau, Adina, Stirbu, Diana, Petrescu, Maria and Bocioaga, Andreea (2023) Enabling PSL and value co-creation through public engagement: a study of municipal service regeneration. Public Management Review. pp. 1-28. ISSN 1471-9045
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AAM-Enabling PSL through public engagement - RPXM_2022_0587.R2_accepted.pdf - Accepted Version Restricted to Repository staff only until 1 November 2024. Available under License Creative Commons Attribution Non-commercial No Derivatives 4.0. Download (564kB) | Request a copy |
Abstract / Description
PSL shifted focus from collective to individual gains from public services. While beneficial, this comes short of achieving the promise of a comprehensive theory in several respects. We address this problem by: (a) crystallising the concept of ‘value’ on a spectrum from public to private value and (b) illustrating how engagement varies, too, on that spectrum. In investigating world applications of PSL, we draw on both qualitative and quantitative data, from both service designers and users. We advance knowledge through a public value enhanced PSL theory, and we guide municipalities to draw on engagement to realise value from services.
Item Type: | Article |
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Additional Information: | Copyright © 2023 Taylor & Francis. This is an Accepted Manuscript of an article published by Taylor & Francis in Public Management Review on 1 May 2023, available at: http://www.tandfonline.com/10.1080/14719037.2023.2203148. |
Uncontrolled Keywords: | value creation, PSL, engagement, regeneration |
Subjects: | 300 Social sciences > 320 Political science 300 Social sciences > 350 Public administration & military science 300 Social sciences > 360 Social problems & services; associations |
Department: | School of Social Sciences and Professions |
Depositing User: | Diana Stirbu |
Date Deposited: | 24 Apr 2023 08:53 |
Last Modified: | 23 May 2023 11:08 |
URI: | https://repository.londonmet.ac.uk/id/eprint/8480 |
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