Items where Author is "Ozuem, Willis" | London Met Repository

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Items where Author is "Ozuem, Willis"

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Article

Ozuem, Willis, Willis, Michelle, Howell, Kerry, Ranfagni, Silvia and Rovai, Serena (2023) Examining user-generated content, service failure recovery and customer–brand relationships: an exploration through commitment-trust theory. Internet Research. ISSN 1066-2243

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