Exploring lean team development from the Tuckman's model perspective

Zirar, Araz, Muhammad, Noor, Upadhyay, Arvind, Kumar, Anil and Garza-Reyes, Jose Arturo (2023) Exploring lean team development from the Tuckman's model perspective. Production Planning & Control. pp. 1-22. ISSN 0953-7287

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Official URL: https://doi.org/10.1080/09537287.2023.2275693

Abstract / Description

This study explores lean teams through the developmental stages of the Tuckman model. Twenty-seven interviewees commented on the teamwork of a lean programme deployed in their organisations. The results reveal that forming lean teams involves excitement, anticipation, and a desire for acceptance. However, frustration, competition, and a need for individual recognition follow in the storming phase. Training programmes that foster cooperation, compromise, and unity sometimes inadvertently create a 'them vs. us' divide in an organisation’s workforce in the norming phase. Additionally, work commitments hinder the development of shared mental models among team members. Lean teams achieve synergy, support, and goal focus in the performing phase, delivering six functions. However, challenges like prioritisation disagreements due to project overload still exist. The adjourning phase evokes mixed emotions: satisfaction with transitioning to a permanent team and sadness when the team disbands. The findings extend the Tuckman model to explain a lean team development lifecycle.


Item Type: Article
Additional Information: This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning & Control on 31 October 2023, available at: https://doi.org/10.1080/09537287.2023.2275693.
Uncontrolled Keywords: lean teams; Improvement action teams; Tuckman model; Group development; Temporal dynamics
Subjects: 600 Technology > 650 Management & auxiliary services
Department: Guildhall School of Business and Law
Depositing User: Anil Kumar
Date Deposited: 16 Oct 2023 09:06
Last Modified: 10 Nov 2023 15:37
URI: https://repository.londonmet.ac.uk/id/eprint/8816

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