An investigation into performance, stress level, auditing and evaluation of core skills training among staff working in emergency operation services, search and rescue and disaster response teams in Abu Dhabi Police GHQ

Al-Raisi, Ahmed Naser (2013) An investigation into performance, stress level, auditing and evaluation of core skills training among staff working in emergency operation services, search and rescue and disaster response teams in Abu Dhabi Police GHQ. Doctoral thesis, London Metropolitan University.

Abstract

The present research investigation was designed to evaluate the performance, stress level, core skills training and competency of Emergency and Public Safety response team members including those who work in the Search and Rescue team in Abu Dhabi Police (ADP) GHQ. However, this research project has also taken the psychological approach and used the General Health Questionnaire (GHQ-30, Goldberg, 1967, 1972, 1978, Goldberg & Hillier, 1979) to assess stress level among staff and leaders working in emergency response and public safety administrations teams at ADP GHQ. Overall this study is an attempt to investigate the main factors which contribute to the vulnerability of staff and the inadequate performance while responding to routine emergency work. The present investigation employed a mixed (qualitative and quantitative) descriptive research design, and involved a sample of (539) staff participants who were of different ages, gender and levels of experience. All participants were working at the time in the Emergency and Public Safety Administration and some were members of the International Search and Rescue team ADP GHQ. The main literature relevant to this investigation is covered in two main chapters (I.e. chapters 1 and 2) of this research project. Main results of this study indicated that more than half of the surveyed sample (62.5%) were in the age group of 18- 28 years, followed by 31.5% in the age group 29-39 years. Female participant staff working in Emergency and Public Safety were represented by 4.3% of the participants included in this study. Hence the majority of staff were male. That is 95.7% of participants were males holding appropriate relevant Higher Education qualifications. The majority (80.5%) of the sample were involved in daily fieldwork such as ambulance emergency work or participation in the rapid intervention and civil defence as well as international rescue mission activities including participation in manmade and natural disasters. Further, more than half of participants in the sample were satisfied with the training and efficiency of the equipment they use for their daily duties. More than half of the sample (62.3%) view their preparations as appropriate and good. Moreover, 14.8% (n = 80) declared that their preparedness for the service is excellent. Results of local and international participation indicated that 73.8% of previous participation of the sample members was local; mainwhile (26%) of the sample had involvement in international missions.

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