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Tredinnick, Luke and Laybats, Claire (2017) Evaluating digital sources: trust, truth and lies. Business Information Review, 34 (4). pp. 172-175. ISSN 1741-6450
How do you evaluate the contents of a wiki, blog or discussion forum? How do you distinguish fake news from legitimate reporting? Information professions are often required to evaluate the veracity of sources that have relatively poor provenance. Yet the bases on which these judgements are made are often poorly understood. We sometimes fall back on established checklist approaches to explain the decisions we have already made. But new research into the nature and flaws of human reasoning suggests that a more organic approach to evaluating digital information might be better.
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