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Rysbekova, Gulzhan (2026) Why AI transformations encounter resistance: a psychological contract diagnostic framework. (Professional Development Workshop). In: The 40th edition of the BAM Conference, 7 - 11 September, 2026, Royal Holloway, University of London. (In Press)
Organisational transformation initiatives - particularly AI-enabled restructuring - frequently encounter resistance and underperformance despite strategic and technological investment. Increasingly, scholarship suggests that such failures may stem less from technical inadequacy and more from misalignment within the employment relationship.
This workshop introduces an integrative multi-domain framework synthesising psychological contract scholarship across four analytically distinguishable yet interdependent domains: meaning-making, ideological alignment, relational exchange, and transactional recalibration, alongside their downstream effects. This framework - referred to as MIRTE - is grounded in Gioia-informed qualitative research with 30 UK academics during pandemic-induced digital transformation, and is extended here to AI-enabled change contexts. Drawing on empirical research and emerging applications in AI transformation contexts, the workshop demonstrates how domain-level misalignment can accumulate into relationship destabilisation.
Participants will engage in structured diagnostic exercises applying the framework to transformation scenarios, learning how to distinguish domain-specific misalignment, identify primary destabilisation drivers, and design proportionate responses. The workshop advances psychological contract theory by reframing breach as a lagging indicator of cumulative multi-domain imbalance, and offers a structured diagnostic protocol applicable in both research and practice.
The session will be of interest to scholars of organisational change, HRM, technology adoption, and employment relations, alongside practitioner-academics and transformation professionals seeking theoretically grounded diagnostic tools.
![[thumbnail of 260612 LMU repository BAM26 PDW submitted.pdf]](https://repository.londonmet.ac.uk/style/images/fileicons/text.png "260612 LMU repository BAM26 PDW submitted.pdf")
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