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Mulholland, Cara, Georgiadou, Maria Christina and Fittion, Sarah (2025) Key challenges in social value 2025: responsible stakeholder engagement, robust data management and reliable digitalisation. Identifying nine key challenges from research, theory and practice. Aurora Engagements Papers. pp. 1-10.
The Key Challenges in Social Value 2025 white paper explores the pressing issues surrounding social value in the UK’s built environment. The authors identify three core challenges: responsible stakeholder engagement, robust data management, and reliable digitalisation. Effective stakeholder engagement is critical, yet often hindered by power imbalances, digital accessibility gaps, and a lack of established best practices. Similarly, data management remains a challenge, as qualitative social value metrics struggle to align with the built environment’s quantitative, performance-driven approach. Meanwhile, digitalisation presents both opportunities and risks, requiring careful integration to ensure it enhances, rather than replaces, meaningful community engagement .
The paper underscores the need for interdisciplinary collaboration and systemic change to embed social value meaningfully into infrastructure projects. It calls for a stronger evidence base, better knowledge-sharing frameworks, and improved methods for evaluating social impact. By acknowledging the interdependence of social value, digital tools, and sustainability goals, the authors advocate for an approach that prioritises inclusivity, transparency, and long-term social benefit. The report is a valuable resource for policymakers, practitioners, and researchers working to shape a more equitable built environment in the face of rapid digital transformation
Social-Value-Key-Challenges-in-2025-White-Paper-Mulholland-Georgiadou-Fitton.pdf - Published Version
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