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Tredinnick, Luke and Laybats, Claire (2021) Clear communication in times of crisis. Business Information Review, 37 (3). pp. 94-96. ISSN 1741-6450
Abstract
At the start of the year few had heard of coronaviruses, and those who had paid them little heed. The United Kingdom was reeling from the political turmoil of the Autumn and preparing to finally leave the EU at the end of January. The United States was gearing-up presidential elections that promised to be more divisive than ever. Those events looming large on the horizon as the new year arrived have now been cast into shadow. Twenty-twenty has become the year of Covid-19.
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