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Two-factor authentication for voice assistance in digital banking using public cloud services

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Vassilev, Vassil, Phipps, Anthony, Lane, Matthew, Mohamed, Khalid and Naciscionis, Artur (2020) Two-factor authentication for voice assistance in digital banking using public cloud services. In: CONFLUENCE 2020, 29-31 Januuary 2020, Amity University, Uttar Pradesh, India. (Submitted)

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Abstract

This paper presents the results of a project on using voice assistants to enable financial and commercial operations which require authentication with increased level of security. Several prototypes of authentication service with two-factor authentication for the purpose of voice-controlled digital banking and online payments have been developed at the Cyber Security Research Centre of London Metropolitan University. They utilize the power of the cloud technology and the attractiveness of the devices equipped with voice assistant software, such as Amazon Alexa, to provide secure method for two-factor authentication, which meets the recent standards for security of the operations in digital banking.

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