Managing creativity in the age of data-driven marketing communication: a model for agencies to improve their distribution and valuation of creativity

Kallevig, Annette, Ozuem, Wilson, Willis, Michelle, Ranfagni, Silvia and Rovai, Serena (2022) Managing creativity in the age of data-driven marketing communication: a model for agencies to improve their distribution and valuation of creativity. Journal of Advertising Research, 62 (4). pp. 1-20. ISSN 0221-8499, 0021-8499

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Abstract / Description

Whereas the need for integrated marketing communication has been given considerable attention by researchers in recent decades, the integration of creativity into integrated marketing communication has not. Differences between how creativity is valued in advertising versus specialized digital marketing agencies within an integrated marketing communication environment may lead to brand message diffusion. The current study addresses these differences and investigates what defines, drives, and inspires creative collaboration and how it relates to the motivational theory of creativity. Drawing on a social-constructivist methodology, the authors generated empirical data from leaders of industry-acclaimed agencies from four European countries (Norway, Italy, France, and the United Kingdom). On the basis of that data, the authors propose a conceptual model which managers can use as a roadmap for improving the creative integrated marketing communication process, while opening the door to future research possibilities.

Item Type: Article
Uncontrolled Keywords: Creativity; Marketing communication; Advertising; Digital marketing
Subjects: 300 Social sciences
600 Technology
Department: Guildhall School of Business and Law
Depositing User: Michelle Willis
Date Deposited: 11 Apr 2023 11:35
Last Modified: 11 Apr 2023 11:35
URI: https://repository.londonmet.ac.uk/id/eprint/8451

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