Anarchy and the Organisation : Intranet 2.0

Tredinnick, Luke (2006) Anarchy and the Organisation : Intranet 2.0. In: Online Information 2006, 28-30 November 2006, Olympia Grand Hall, Olympia, London.


The paper introduces the concept of Intranet 2.0: the user-built intranet. It will suggest that the growing role of Web 2.0 technologies influence the future of intranets by generating pressure for the adoption of new technological approaches. It will argue that this pressure will be driven both from the top-down, as organisations seek increasingly to capitalise on the skills and expertise of their employees, and from the bottom-up, as employees seek the same kind of influence on the information resources available in their work as they experience on the World Wide Web. However, Intranet 2.0, the user-built intranet also introduces new risks associated with the management of information. Reconciling these risks with the benefits of the collaborative mode of knowledge creation and dissemination will pose a considerable challenge for the future.

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